Coronavirus (COVID-19): London Tribunals planning and preparation

Advice and guidance for users of the tribunals during the coronavirus (COVID-19) outbreak.

Tribunals coronavirus preparation planning

The Road User Charging Adjudicators and Environment and Traffic Adjudicators are following government advice with regard to Covid-19. After careful consideration, the Chief Adjudicators have decided that the usual operations of the tribunal are no longer possible in the short term.

The tribunals are taking steps to ensure the health and wellbeing of our appellants and colleagues by closing the hearing centre at Chancery Exchange to the public from Monday 23rd March until further notice. If you are due to attend a personal hearing, please do not come the hearing centre but do read the guidance below.

You are still able to contact the tribunal’s administrative staff during this time, should you have any queries about your case - please see our contacts page.

Road User Charging Adjudicators

From Monday 23rd March 2020 the tribunal will suspend all business until further notice. All appeals waiting to be heard, either as a personal or postal hearing, will be put on hold until the Chief Adjudicator considers we can resume business as normal.

This means your appeal will be suspended until it can be heard by an Adjudicator. Transport for London will also be advised of this decision. If you have requested a personal hearing, we will contact you once business has resumed as normal and re-arrange a suitable date for the appeal.

New appeals received by the tribunal from 19th March 2020 will be allocated a hearing date from June 2020, but this may be subject to change.

In line with any other outstanding appeals Transport for London will take no further action on any penalty charge included in the appeal until a decision has been made by an Adjudicator.

Environment and Traffic Adjudicators

If you have already received confirmation that your appeal be dealt with as a postal it will proceed as normal during this time or for as long as possible.

Personal appeals that are scheduled to take place up to and including Thursday 2nd April will be taking place by telephone. If you are scheduled to attend a personal appeal, we will be in touch prior to the date of your hearing to confirm the arrangements. Please do not come to the hearing centre.

Personal appeals that are scheduled to take place between 3rd April – 30th May (inclusive) will be suspended and rescheduled to take pace at a later date. You will receive confirmation of the suspension shortly and we will contact you again with a new date in due course. 

New appeals received by the tribunal from 19th March 2020 will be allocated a hearing date from June 2020, but this may be subject to change depending on government advice.

How we will update you about the impact of coronavirus on tribunals

Changes to the running of the tribunals will be communicated on this website. Changes to individual appeal will be communicated through your preferred contact method indicated when you made your appeal.

More information and advice

Read the latest information about the Government’s coronavirus response and plans.

Published 25 March 2020