Website disclaimer and privacy statement

While every effort is made to ensure that all the information on this site is accurate and up to date, we ask that you note that this information is subject to change at short notice. If you believe that the information on our website is inaccurate, you may bring this to our attention by e-mailing: queries@londontribunals.org.uk

Information on this website is provided for general use only and should not be relied on as a definitive position on the law as it applies at any given time.  You are strongly advised to seek independent legal advice before relying on the information provided. 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. 

You may only upload to this website such information as is permitted by us to enable the registering and conduct of an appeal.  We reserve the right to refuse to accept by electronic means any data which London Tribunals or its contractors consider to be a risk to the London Tribunals network. If this occurs you may be asked to submit such information by alternative means. 

Whilst London Tribunals will, at all times, endeavour to make this web site available to users, we cannot accept liability where the site is unavailable due to circumstances outside of our control. 

You may provide links to the London Tribunals website on your own site. However, pages from the London Tribunals site must load into the entire window on any user’s computer system and must not appear in frames on your site. Any breach of this may lead to you being asked to remove the link from your site.

Privacy Policy

This privacy policy sets out how London Tribunals /London Councils uses and protects any information that you give London Tribunals when you use this website.

London Tribunals is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

London Tribunals may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 January 2015.

What we do with the information we gather 

You may browse this web site without needing to disclose any information about yourself.  This website does not store cookies on your computer equipment. However, if you wish to use the on-line appeal facility you will be asked to provide information which the adjudicator requires in order to register an appeal. 

Any information you provide via this website, or by any other means in connection with an appeal to the adjudicator will be processed by London Tribunals /London Councils contractors and retained. In common with other tribunals, all evidence/correspondence will be securely disposed of six months after the date of the last action/correspondence in the matter.

London Councils and London Tribunals are responsible for any personal data collected and retained as a result of using the site.

Some non-sensitive information may be viewed by anyone who wishes to inspect the statutory register, as required under regulation 20 of "The Road Traffic (Parking Adjudicators) (London) Regulations 1993, as amended, paragraph 21 of the Schedule to The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007" or regulation 21 of "The Road User Charging (Enforcement and Adjudication) (London) Regulations 2001, as amended". This information will include the full name and vehicle registration of all individuals or organisations that register an appeal with London Tribunals.

Copies of evidence you submit to the adjudicator in connection with an appeal will be sent to the other parties to that appeal.

With the exception of requirements expressed by parliament, information you provide us in connection with the registering and conduct of an appeal will not be shared with any other parties.

London Tribunals may publish statistics relating to appeals and related information on the web site and also provide statistics to central government and other public bodies, but these statistics will not include any personally identifying information.

Security

The Data Protection Act 1998 requires that we take reasonable steps to ensure that any information you provide to us electronically via the website or other means cannot be accessed by any unauthorised person(s). We take our responsibilities in this area seriously and will take such steps as is necessary. However, by submitting such information electronically to this web site, or by other means, you assume the risk that this may be intercepted before it is received by us.

Other websites

The London Tribunals website contains links to external websites which are operated and maintained by third parties. London Tribunals does not endorse such web sites and has no control, editorial or otherwise, over the content of such websites nor over the accuracy of the information they contain. Accordingly, London Tribunals is unable to accept any liability for any erroneous information contained on these sites.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Access to your personal information and corrections

You may request details of personal information which we hold about you under the Data Protection Act 1998. Please see our access to information page for more details.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address or email address stated on our contacts page. We will promptly correct any information found to be incorrect.


This policy was last updated on 21 June 2015.